If you sell through Fulfillment by Amazon (FBA), you might be losing money without even realizing it. Amazon frequently makes inventory mistakes, such as lost, damaged, or incorrectly refunded items. While Amazon has a reimbursement policy, they don’t always process refunds automatically, meaning sellers must file FBA reimbursement claims themselves.
Manually tracking missing inventory and filing claims can be time-consuming, but automation can help recover your lost money efficiently. Whether you manage reimbursements yourself or use Amazon FBA reimbursement services, this guide will show you how to automate the process and maximize your refunds.
Why automating FBA reimbursement tracking is important
Many sellers assume Amazon will automatically reimburse them for lost, damaged, or unreturned items, but that’s not always the case.
Common reasons why sellers miss out on reimbursements:
- Amazon misplaces or damages inventory but doesn’t issue refunds.
- Returned items never get restocked, yet Amazon still processes a customer refund.
- Wrongful fee charges for FBA fulfillment, storage, or removal orders.
- Overages on refund amounts, where Amazon refunds a customer more than they paid.
Without automated tracking, these errors often go unnoticed, costing sellers thousands of dollars annually.
How to automate FBA reimbursement tracking
1. Use FBA reimbursement software
Several tools automatically track inventory discrepancies, refund issues, and reimbursement eligibility, making it easier to file claims.
Top FBA reimbursement automation tools:
- Helium 10 Refund Genie – Scans lost and damaged inventory to generate reimbursement reports.
- Seller Locker – Tracks discrepancies and automates claims with Amazon.
- RefundSniper – Detects missing inventory and files claims on your behalf.
- GETIDA – An AI-powered service that handles Amazon FBA reimbursement services for sellers.
These tools integrate with Amazon Seller Central, automatically pulling reports and flagging potential FBA reimbursement claims.
2. Set up automatic reports in Seller Central
If you prefer manual tracking but want to make the process easier, set up scheduled reports in Amazon Seller Central.
How to automate reports:
- Go to Seller Central > Reports > Fulfillment Reports.
- Select Inventory Adjustments, Returns Reports, and Payment Reports.
- Set up weekly or monthly email alerts to track discrepancies.
This ensures you don’t miss any potential claims.
3. Work with an Amazon FBA reimbursement service
If you don’t have time to manage claims or track missing inventory, professional Amazon FBA reimbursement services can handle the process for you.
Benefits of using a reimbursement service:
- Saves time by automating claim filing.
- Ensures all missing funds are recovered.
- Provides detailed reporting on reimbursement success rates.
- Helps escalate claims if Amazon initially denies reimbursement.
Many services only charge a percentage of the recovered funds, making them a cost-effective option for high-volume sellers.
Final thoughts
If you’re selling on Amazon FBA, you’re likely owed money from missing or damaged inventory. Instead of manually checking reports and filing claims, automating FBA reimbursement tracking saves time and ensures you recover lost funds.
Using tools like Helium 10 Refund Genie or working with Amazon FBA reimbursement services can help sellers maximize reimbursements and protect their profits without spending hours tracking errors manually.
